Terms and Conditions – Radstadt Ski School
Terms and Conditions
the Radstadt Ski School located in A-5550 Radstadt
Unless otherwise agreed, all transactions between Radstadt Ski School and the customer are bound by our terms and conditions. We operate a snow sports school (ski school). We provide instruction in the skills and knowledge of the chosen snowsport (with no guarantee of success) as well as guiding and partaking in skiing and snowboarding.
2 Contract for services, pricing queries and prices
Reservations for private lessons may be conducted by telephone or fax and Internet. Reservations are booked only after written confirmation from Radstadt Ski School. The offers and published prices of Radstadt Ski School are subject to change. For acceptance of the reservation and final confirmation of the booking, our written order confirmation is decisive. Arrangements made In meeting or by telephone are also made in final and agree to all terms. Large group courses are agreed by written contract. All prices quoted by us are in Euro unless otherwise stated, inclusive of VAT. No liability is accepted for printing or online errors.
3 Terms of payment
For completed contracts (email, written, meeting, telephone or otherwise) the fee is to be paid at Radstadt Ski School Office, unless otherwise agreed. Late payments: we are entitled to charge default interest at the rate of 5% annually.
4 General terms and conditions
The contractor has truthfully and comprehensively told Radstadt Ski School about the skills and experience in snowsports of the learner. Radstadt Ski School reserves the right to refuse teaching students with equipment judged as sub-standard, inappropriate or dangerous by their instructors. The contractor has alerted Radstadt Ski School about any physical/mental/sensual disabilities, especially in regards to health and any illness.
Before any lessons the contractor must check the ski equipment (especially ski binding) independently. We recommend using an authorized dealer. Grouping is managed by Radstadt Ski School. If the removal of a participant is required, the contractor/learner shall comply with this decision. Otherwise Radstadt Ski School is entitled to terminate the contract with no penalty.
The learner shall follow the instructions issued to them by the Radstadt Ski School, otherwise Radstadt Ski School is entitles to terminate the contract without penalty. Any use of alcohol or drugs by the learner allows Radstadt Ski School to immediately terminate the contract without penalty.
5 Liability provisions
Radstadt Ski School is liable (according to legal provisions) exclusively for damages directly related to the activities of Radstadt Ski School and caused deliberately or through gross negligence. We hold corresponding liability insurance.
Any complaints must be reported immediately to the local office. Failure to do so will result in the loss of the opportunity to be compensated. Claims against the Radstadt Ski School will be addressed and justified in writing within 4 weeks.
Withdrawing/cancellation from a private lesson must be completed before 17:00 the day before the
scheduled ski lesson for no fee to be applied. Any cancellations made after this time will be charged at 100%.
Group courses can be refunded only in the case of an accident/illness with the presentation of the original receipt (see reverse of course ticket). Both accident or illness require a medical certificate from a local doctor. The refund is calculated pro-rata based on remaining course days (day rates are subject to change).
Non-attendance, cancellation or withdrawal for any other reason is non-refundable.
Radstadt Ski School reserves the right to postpone or cancel any lessons due to any safety concerns and arrange suitable compensation if necessary.
8 Place of business
A-5550 Radstadt, Untersbergstraße 13
10 Choice of Law
Austrian law applies.
If any point in these Terms and Conditions proves to be invalid but does not affect the validity of the remaining points and the entire legal transaction then the invalid point shall be replaced by one that comes closest to the condition of the invalid point.